Stick tip rubber replacement card

A card that allows you to replace the rubber tip of your walking stick free of charge and unlimitedly for two years . You can replace the rubber tip of your walking stick as many times as you want. If it becomes worn out, you can have it replaced at your nearest KINDCARE store nationwide. *Replacement period: Approximately 90 days for those who use it every day, approximately 180 days for those who use it 2-3 times a week.

Safety check by our style coordinator (SC)
KINDCARE's specialist staff will carry out a walking stick maintenance check (visual check of movement, shaft deformation, grip strength, and deterioration over time)

There are no restrictions on eligible products, and canes you already own are also eligible.
We also accept tip rubbers for products other than those purchased through KINDCARE.

Target tip rubber size: 14mm / 16mm / 17mm / 19mm

[List of stores accepting exchanges]

<East Japan area>
Maruhiro Department Store Kawagoe Branch, Main Building 5th Floor Kind Care (care products)
Takashimaya Omiya Store 2nd floor Heartful Shop (KINDCARE)
Tobu Department Store Funabashi Branch, 4th floor Kind Care (care products)
Takashimaya Kashiwa Store, Main Building 7th Floor Heartful Shop (KINDCARE)
Tokyu Department Store Tama Plaza 4th floor Kind Care (Health & Care)
Takashimaya Yokohama 7th floor KINDCARE
Takashimaya Nihonbashi Main Building 5th Floor Kindcare Takashimaya Tamagawa Store Main Building 6th Floor Heartful Shop (KINDCARE)
Takashimaya Shinjuku Store 10th floor Heartful Shop (Kind Care)
Keio Department Store Seiseki Sakuragaoka Branch, 7th floor Kind Care Keio Department Store Shinjuku Branch, 8th floor Kind Care Odakyu Department Store Machida Branch, 5th floor Kind Care Nagano Tokyu Department Store Main Building, 5th floor Kind Care (Health & Care)

<West Japan area>
Takashimaya Kyoto Store 6th floor KINDCARE Heartful Shop Sogo Hiroshima Store 9th floor KINDCARE (care products)
Takashimaya Osaka Store 6th floor Heartful Shop (Kind Care)
Takashimaya Sakai Store 5th floor Heartful Shop KINDCARE
Takashimaya Senboku Store 4th floor Heartful Shop Kindcare Hanshin Department Store Umeda Main Store 8th floor Kindcare

*Participating stores are expanding

KINDCARE Online Shop also provides after-sales services such as guidance on how to use and maintain the product, as well as inspection and repair. *Inspection and repair are provided at a cost.

If you have any questions about our products, please feel free to contact us.

[Chat] KINDCARE
[Telephone] 0120-201-915