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Telephone enquiries

<Reception hours>
Weekdays: 10:00 AM - 5:00 PM *Please note that we do not accept phone orders on weekends or holidays.

<Notes>
Depending on the time of day, it may be difficult to get through on the phone. In that case, please try again later.
Please make sure you dial the correct number before calling.
・Please note that KINDCARE Online Shop may record phone conversations in order to improve quality.
If you order by phone, payment will be by cash on delivery.
・When making an inquiry by phone, please let us know that you saw the product on the KINDCARE online shop so that we can assist you smoothly.
・For inquiries about products other than orders, please contact us using the inquiry form.

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Chat enquiries

We also accept inquiries via chat.

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Contact by email

To prevent reply emails from being delivered, please allow emails from @kindcare.com.