Legal notice
Seller: WATAKI Co., Ltd.
Representative: Yuji Watanabe
Address: 105-0001, Toranomon 5-12-1, Wako Building 7F, Minato-ku, Tokyo
Phone Number:
＜Main Line＞03-6721-5251 / Business Hours: Weekdays 10:00 AM – 5:00 PM
＜Customer Support＞0120-201-915 / Support Hours: Weekdays 10:00 AM – 5:00 PM
For inquiries about products or services, please use the toll-free number or the contact form.
Email Address: onlineshop@kindcare.comSales Price: All product prices listed on this site include tax.
Additional Fees: In addition to the product price, shipping fees, gift wrapping charges, etc., may apply.
Payment Methods and Timing: For prepayments like credit cards, payment must be made within seven days after placing the order. If payment is not confirmed within seven days, the order will be automatically canceled.
Delivery Timing: Orders will be shipped within the same day to seven business days after the order is received.
Return Policy:
- We strive for the highest quality in our products; however, we will accept returns and refunds for defective items.
- Please contact us via chat support within seven days of receiving the product to confirm the item's condition. Then, return the item via cash-on-delivery to the specified address. Requests for returns or exchanges will not be accepted if seven days have passed since the product's arrival.
- After confirming the returned defective item, we will promptly process a refund or exchange (return shipping costs will be borne by our company).